complaint & informing
noa group clings to impartial, independent, enterprise integrity and social accountability. to ensure the interests of enterprise, client and other interested parties, a separated functioning internal integrity audit team is established for receiving and investigate complaints or information coming from all circles of the community. please contact below dedicated channels when necessary, we will accept but not limited to below information:
1. corruption; 2. embezzlement of property; 3.concealment of fact; 4. falsification of evidence; 5. breach of confidence; 6. other inappropriate activities.
appeals and acknowledgement
to ensure the quality of noa service, we guarantee that any issues (appeals or divergence) rose during the service would be solved impartially and reasonably. acknowledgement will encouraged to send to us as well in aim to make better service for our clients. contact us through below instant approaches with your appeal, different opinion or acknowledgement.
86-21-5097-7099 [email protected]